User Manual

This manual aims to help researchers interpret NYC311 data through a set of narrative guides and documentation: Data Dictionaries, Data Considerations, and Data Stories

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About NYC311 Data

Get started with our NYC311 primers

 
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Diving into NYC311 Data

The guides below aims to build your confidence in using NYC311 data in your research by providing a clear understanding of what each attribute actually means as well as appreciate the limitations of its usage. 

 

Data Dictionaries

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We expanded upon the Open data columns to make it easier to filter and merge with other datasets


Data Considerations

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how IS the data is collecteD? what are the CAVEATS a researcher SHOULD KNOW about?  


Data Stories and Tool Use Cases

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Stories hidden in 311 data and case studies